Returns & Exchanges

At Audio Advice, we want you to be completely satisfied with your high-performance audio and home theater gear. If you are not thrilled with your purchase, you can return or exchange eligible items within 30 days of delivery.

1

Request Authorization

Log into your account or contact our support team to initiate a Return Merchandise Authorization (RMA) number.

2

Pack with Care

Securely pack the item in its original factory packaging, including all manuals, accessories, and protective inserts to ensure it arrives safely.

3

Attach Shipping Label

Affix the provided prepaid shipping label to the outside of the box, ensuring any old shipping labels are fully covered or removed.

4

Receive Refund

Once our technicians inspect the returned unit, we will process your refund to the original payment method, typically within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing